Customer Care Executive (Web)


 



Description             Price : 15000 INR

 

Duties and Tasks/Essential Functions: Deliver 
service and support to end-users via emails, 
chats and tickets. Interact with customers to 
provide and process information in response to 
inquiries, concerns, and requests about 
products and services; Gather customer s 
information and determine the issue by 
evaluating and analyzing the inputs; Follow 
standard processes and procedures; Identify and 
escalate priority issues per Client 
specifications; Redirect cases to appropriate 
resource; Offer alternative solutions where 
appropriate with the objective of retaining 
customers Stay current with system information, 
changes and updates Skill and Knowledge 
Qualifications: Proper Writing etiquette; 
Ability to write clearly and accurately; 
Demonstrated proficiency in typing and grammar; 
Knowledge of relevant software computer 
applications and equipment; Knowledge of 
customer service principles and practices; 
Effective reading and comprehension skills; 
Willingness to co-operate with others and work 
to the greater good; Multi-tasking 
capabilities; Contact details Sagar E-mail 
[email protected] 
When you call, please mention that you found that details at globizindia.com

Location : Udyog Vihar Phase - I, Gurgaon < Gurgaon < Haryana


Product Condition : Used     Product Category : Jobs


Customer Care Executive (Web)



Contact Information

Posted By
  RP Technology
Contact No.
 
Email
  Not Shown
Website (if)
  globizinfotech.com
Add Approved
  Yes
Posted on
  31 October, 2017 at 11:05 pm
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